Big enough to count, small enough to care
Prompt Real-time feedback
Clients remain in control of the process
Continuous inflow of funds into your claims account
Becomes part of your back office without becoming part of your payroll
Turn negative impacts into positive outcomes

Welcome to Excel Recovery Services

ERS – Excel Recovery Services, your boutique specialist
insurance claims recovery and liability outsource outfit.


To find out how we can excel your loss ratio, visit our Services pages

Our History

Since its inception in 2007, ERS created a brand of excellence,
efficiency and cost effective delivery to ERS clients; from Insurers
to Underwriters, Brokers and Self-Insured or partially Self-Insured, Fleet and Fund Managers.

A brand associated with industry leading recovery success ratios and
transparent and prompt real-time feedback through client access to
ERS cloud based feedback system.

A brand that is big enough to count but small enough to care, a brand
that becomes part of your back office but not part of your payroll.

Discover how the fact that we work only on success fees, can positively

enhance your insurance loss ratios.

Legal Costs in South Africa is high and just a consultation can run up exorbitant fees.

Take us for a test drive and experience how you can save through
our legal cost solution, developed by our in-house legal department and
our ever expanding panel of attorneys.

Contact ERS today, and speak to our accident recovery specialists, it might be the best
bottom line decision you ever made!

In our CEO's words

October 2007:  Faced with the situation of being unemployed, I had to make one of the most important decisions in my life.

Am I going to apply for another position at one of the major insurance companies or am I going to take the Road Less Travelled and follow my dream by starting my own business?  As the familiar saying goes:  I took the Road Less Travelled and that made ALL the difference.

This was an immensely daunting prospect.  I was after all, a single mother, breadwinner and had NO support to cover monthly expenses.

What I had was: 

  • Determination to make this work,
  • Experience of Third-Party Recoveries (I started an extremely successful department at the previous company) and
  • The dream to build a better future for myself and my children.


My dream to build and empower people, while serving our clients has now become the mission and vision of Excel Recovery Services.